At Drivido, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our mobile application and services.
1. Information We Collect
- Personal Information: Name, email address, phone number, profile photo, and payment information when you register or book a ride.
- Location Data: Real-time GPS location during ride requests and trips to provide accurate service and route tracking.
- Usage Data: App usage, device information, crash reports, and interactions with the platform for analytics and improving our services.
2. How We Use Your Information
- To connect passengers with independent drivers and process ride requests.
- To calculate fares, track rides, and provide customer support.
- To send important updates, notifications, and promotional offers if you consent.
- To monitor app performance and improve our platform.
3. Sharing of Information
We do not sell your personal information. We may share information in the following limited cases:
- With independent drivers to complete ride requests.
- With service providers or payment processors for operational purposes.
- If required by law or legal processes to protect rights or safety.
4. Security of Your Data
We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. User Rights
- You can access, correct, or delete your personal information by contacting our support.
- You can opt out of marketing communications at any time.
- You can control location access through your device settings.
6. Children's Privacy
Drivido is not intended for children under the age of 13, and we do not knowingly collect personal data from children.
7. Changes to this Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with the revision date. Please check back regularly.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
